Christmas and New Year's hours of operation

In Vitro Technologies' Customer Support & Distribution Centre will be closed over the Christmas/New Year holiday period.

To minimise impact to supply, please expedite your orders to us at infonz@invitro.co.nz
no later than 1.00pm on Friday, 19th December 2025.

As delivery guidelines after this date cannot be guaranteed, please note for cold chain or frozen deliveries, orders will not be dispatched after 15th December 2025 and will resume normal dispatch on Monday, 12th January 2026 (unless arranged otherwise).

The last day for dispatch of normal orders will be Tuesday, 23rd of December 2025.

The Technical Service Engineers will be available during this time to assist with any urgent/critical technical support issues via 0800 488 778

Please note special conditions and charges may apply during on call time frames.
Thursday, 25th December 2025 - TS support on call basis only
Friday, 26th December 2025 - TS support on call basis only
Saturday, 27th December 2025 - TS support on call basis only
Sunday, 28th December 2025 - TS support on call basis only
Monday, 29th December 2025 - TS support on call basis only
Tuesday, 30th December 2025 - TS support on call basis only
Wednesday, 31st December 2025 - TS support on call basis only
Thursday, 1st January 2026 - TS support on call basis only
Friday, 2nd January 2026 - TS support on call basis only
Saturday, 3rd January 2026 - TS support on call basis only
Sunday, 4th January 2026 - TS support on call basis only

Normal operations will resume Monday, 12th January 2026.

Should you wish to discuss this further or to organise any special deliveries during this period, please contact our Customer Support Centre on 0800 468 487 or email infonz@invitro.co.nz or servicenz@invitro.co.nz

Lastly, In Vitro Technologies would like to wish you a Merry Christmas and a Happy New Year!
See you in 2026!